Privacy Policy

Disclaimer

Complaints Procedure

Privacy Policy

Fielding Properties is a trading name of Fielding Property Management Limited.

Fielding Properties will collect the personal details that you provide to us on our website for the purposes of providing you with services and/or information. In providing such services and/or information to you we will only use your data in accordance with the terms of the following statement.

This statement sets out below:

1. How personally identifiable information of yours is collected from you through the website.

2. How the information is used by us.

3. With whom the information may be shared and for what purpose(s).

4. What choices are available to you regarding collection, use and distribution of the information.

5. The kind of security procedures that are in place to protect the loss, misuse or alteration of information collected through our website.

6. How you can correct any inaccuracies in the information.

If you feel that Fielding Properties is not abiding by its posted privacy policy, you should first contact us

Information Collection and Use

Fielding Properties is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Fielding Properties collects information from our users at several different points on our website.

Links

This web site may contain links to other sites. Please be aware that Fielding Properties is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

We do everything in our power to protect user-information off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Correction/Updating Personal Information:

If your personally identifiable information changes, we will endeavour to provide a way to correct, update or remove the personal data provided to us. This can usually be done by emailing us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Website so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you have any questions about the security at our website, you can send an email to us.


Disclaimer

(1)  Introduction

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. [1]If you disagree with any part of this disclaimer, you must not use our website.

Our website uses cookies.By using our website and agreeing to the terms of this disclaimer, you consent to our use of cookies in accordance with the terms of our privacy policy.

(2)  Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.Subject to the licence below, all these intellectual property rights are reserved.

(4)  Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:

(a)republish material from this website (including republication on another website);

(b)sell, rent or otherwise sub-license material from the website;

(c)show any material from the website in public;

(d)reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e)edit or otherwise modify any material on the website;

(f)redistribute material from this website [except for content specifically and expressly made available for redistribution, such as our newsletter.

(5)  Limitation and exclusion of warranties and liability

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in this disclaimer will:(a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(6)  Variation

We may revise this disclaimer from time-to-time.The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website.Please check this page regularly to ensure you are familiar with the current version.

(7)  Entire agreement

This disclaimer, together with our privacy policy, constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

(8)  Law and jurisdiction

This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of England and Wales.

(9)  Our details

The full name of our company is Fielding Property Management Limited, Trading As Fielding Properties

We are registered in England & Wales under registration number 09277223.

Our registered office address is 

4 Daventry Rd, Dunchurch, Rugby, Warwickshire CV22 6NS



Complaints Procedure


If you have a problem relating to the service you have received, please discuss this at the earliest opportunity with one of our members of staff. Our aim is to deal with your problem sympathetically, fairly and quickly.


If you feel that the matter is not being resolved to your satisfaction, please ask to speak to a Manager. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the complexity of the complaint.



If the response by one of our Managers does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to our Director, alternatively you can write to him:


Fielding Properties

8 Sheaf Street

Daventry

NN11 4AB


Alternatively, you can email mail@fieldingproperties.co.uk



A letter of acknowledgement will be sent to you within 3 working days. It will also:


Set out our understanding of your complaint and state when we will be able to reply in greater detail.



You may also be asked for additional information if this is required to assist resolving the matter. Your letter should state why you are still dissatisfied and what further action you wish Fielding Properties to take to fully resolve your complaint. The Director will fully investigate your complaint as quickly as possible.

In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Fielding Properties will have given you its final response in writing.